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Communication Guidelines
Find out how to reach Sembawang Secondary School staff and what to expect when you do.
Our Engagement Charter
At Sembawang Secondary School, we believe that strong school-home-community partnerships are fundamental to student success and wellbeing. Through respectful communication, collective effort, and timely engagement, we create a collaborative environment that ensures every student receives the support they need to achieve their full potential.
Official Modes of Communication
Modes of Communication
Mode: | Details: |
|---|---|
Accessibility | Bus Services: #859 & #962 Nearest MRT Station: Sembawang |
School Phone | +65 6756 6760 |
School Email | |
Mailing Address | 30 Sembawang Crescent, Singapore 757704 |
School Website | |
Parents Gateway | |
Student Handbook | Issued annually to each student |
Communication Hours
Parents are advised to contact our teachers during school hours, 7:30 am to 5:00 pm, Monday to Friday, during term time.
Other than in emergencies, staff are not required to respond outside school hours or during school holidays.
For urgent matters, please contact the General Office (6756 6760) during school operating hours. Our teachers may be in class or unavailable.
Teachers’ Contact Information
You may wish to email our staff at their email address which can be found on our school website.
Please note that teachers are not obliged to share their personal mobile numbers, and your understanding is appreciated.
Response Time
The school aims to provide responses within:
3 working days: For simple enquiries
7 working days: For enquiries or cases requiring investigation
21 working days: For complex enquiries or cases involving multiple parties or external agencies.